Terms & Conditions

Please read these terms carefully

Opening Hours

The Gym opens from 05:00 hours to 22:00 hours weekdays and 07:00 hours to 19:00 hours on weekends.

The Gym reserves the right to suspend the use of any facilities at any time for the organization of private classes and activities or the arrangement of maintenance or cleaning without prior notice.

Refund & Transfer

Our membership is non-refundable, non-transferable. Once payment has been made there will be No refund and No transfer to a friend or relatives. Membership policy shall be enforced at all times.

Freezing

Temporary Illness or Injury: 6 months to Yearly membership may be frozen for a minimum of 1 month and/or a maximum of 3 months in the event of a temporary illness, injury, or medical condition which in the written opinion of a doctor or other suitably qualified medical practitioner prohibits exercise for a period.

Please note Any freeze will not be effected until the appropriate proof is provided. Once your freeze has been processed you will not have access to the facilities until the freeze period has come to an end.

Locker

Temporary lockers are provided for the members who shall remove their personal belongings their visit. Planet Fitness Club has the right to cut open any padlocks and remove personal belongings that are left in the lockers at the end of each day.

All personal belongings such as bags, etc. must be kept off the gym floor, should be stored in lockers.

General Rules and Regulations

  • Persons using the equipment in the Gymnasium are responsible for their own safety. They are advised to seek advice and assistance from our staff in the Gymnasium if necessary.
  • Smoking, eating, and drinking (except water) are prohibited in the Gymnasium area at all times.
  • For the safety of all users, please refrain from preventing or interfering with others' use of the equipment in the Gymnasium.
  • For the benefit of all, please return the equipment to the corresponding place when finished.
  • Except for Planet Fitness activities, no commercial or religious activities are allowed in the Gymnasium without prior approval from Planet Fitness.
  • Private coaching, assessments, and other related activities are not allowed in all venues without prior authorization from Planet Fitness.
  • All users are required to follow the instructions of the PFCL staff and users are responsible for their own property and safety.
  • The use of a personal towel is required to avoid possible contagions and the deterioration of the machines.
  • Please handle the equipment in the Gymnasium with care. Users are responsible for any damages to the facilities or equipment.
  • The Planet Fitness Management will take no responsibility for the loss, theft or damage of belongings brought into the Gymnasium by users.
  • The Planet Fitness reserves the right to amend these rules and regulations without prior notice.
  • The Planet Fitness Management will not be responsible for any loss, injury or death of anyone using the facility.
  • Failure to comply with the above rules may result in loss of gym privileges.

Important Notice: By using Planet Fitness facilities, you acknowledge that you have read, understood, and agree to comply with these terms and conditions.

Contact Us

If you have any questions about these terms and conditions, please contact us:

Planet Fitness Tanzania
Gymkhana Ground, Dar es Salaam, Tanzania
Phone: +255 752 080 808
Email: info@planetfitness.co.tz

Last updated: February 2025